Employees Standing Having a Conversation

Job Description:

 

Hours of operation: Monday - Friday, 9:00 am - 6:30 pm and Saturday 9:00 am - 4:00 pm.

REQUIREMENTS:

Customer service skills necessary, job involves a lot of public contact
Due to nature of job persons who speak English and Spanish preferred but not required

Job duties include but are not limited to:

  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Greet customers entering establishments.
  • Maintain clean and orderly checkout areas.
  • Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
  • Issue trading stamps, and redeem food stamps and coupons.
  • Resolve customer complaints.
  • Answer customers' questions, and provide information on procedures or policies..
  • Weigh items sold by weight in order to determine prices.
  • Calculate total payments received during a time period, and reconcile this with total sales.
  • Compute and record totals of transactions.
  • Sell tickets and other items to customers.
  • Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.
  • Sort, count, and wrap currency and coins.
  • Process merchandise returns and exchanges.
  • Request information or assistance using paging systems.
  • Stock shelves, and mark prices on shelves and items.
  • Post charges against guests' or patients' accounts.
  • Able to answer a multi-line phone system
  • Intermediate level of computer experience.
  • Job requires standing for long periods of time.

Skills:

  • 1. operate business machines
  • 2. prepare bank deposits
  • 3. authorize credit charges
  • 4. monitor currency, coin, or checks in cash drawer
  • 5. compute financial data
  • 6. answer customer or public inquiries
  • 7. calculate monetary exchange
  • 8. greet customers, guests, visitors, or passengers
  • 9. maintain records, reports, or files
  • 10. provide customer service
  • 11. stock or organize goods
  • 12. use cash registers
  • 13. use computers to enter, access or retrieve data
  • 14. fill money changers in vending machines
  • 15. operate scanner
  • 16. assign work to staff or employees
  • 17. monitor operations to verify conformance to standards
  • 18. resolve customer or public complaints
  • 19. balance cash register
  • 20. price merchandise
  • 21. process returned merchandise
  • 22. receive or disburse cash related to payments received
  • 23. sell products or services
  • 24. wrap products
  • 25. measure, weigh, or count products or materials

 

Minimum Education Required: High School Diploma or Equivalent

 

To apply for this position, please visit the CareerSource Heartland center nearest you.