Employees Standing Having a Conversation

Job Description:



  • Knowledge of Microsoft Office Suite, and various accounting software.
  • Ability to establish priorities and to work independently
  • Ability to show professionalism to all customers and visitors
  • Ability to troubleshoot to resolve minor computer glitches is a definite plus
  • Ability to proceed with objectives despite interruptions from phone and visitors


  • Receive orders from customers and put in computer using accounting software
  • Make changes to orders as needed
  • Prepare all paperwork for shipping orders
  • Line up trucking companies for orders
  • Invoice customers and post checks as they are received
  • Assist with payroll
  • Answer telephone and provide information/assistance or route call to appropriate staff
  • Greet visitors and assist or direct to appropriate staff
  • Compose and type routine correspondence using word processing software
  • Open, sort, and distribute mail
  • Monitor and order supplies
  • Establish and maintain customer files
  • Establish and maintain employee files
  • Run errands as needed
  • Assist managers as need arise

Skills (partial list):

  • provide technical support to computer users
  • transcribe spoken or written information
  • use shorthand writing procedures
  • write employee orientation or training materials
  • disburse checks to satisfy accounts payable
  • prepare billing statements
  • prepare contract documents
  • prepare tax reports
  • process invoices
  • process payroll documents, records, or checks
  • use accounting or bookkeeping software
  • use spreadsheet software
  • compile data for financial reports
  • prepare financial reports
  • reconcile or balance financial records
  • distribute correspondence or mail
  • enter time sheet information
  • fill out business or government forms
  • greet customers, guests, visitors, or passengers
  • maintain records, reports, or files
  • schedule meetings or appointments
  • take messages
  • type letters or correspondence
  • use computers to enter, access or retrieve data
  • use oral or written communication techniques

 Minimum Education Required: High School Diploma or Equivalent


To apply for this position, please visit the CareerSource Heartland center nearest you.