Job Description:

EOE/DFWP

Looking for an energetic leader to join our management team. Responsible for the department's day to day operations, profits & expenses

DUTIES:
Needs to be able to motivate, train & mentor their team w/ focus. Ability to forecast parts requirements is required. Must maintain the highest standard of professionalism in serving the customer & identifying/projecting their needs.

REQUIREMENTS

Customer service experience a must with minimum 3 years previous automotive parts management experience required. Job involves a lot of public contact
High school diploma/GED required
Due to nature of job, must read, speak and write English
Willingness to participate in in-house training
Employer will check Motor Vehicle record
Manufacturer certificates & use of computerized parts system is a plus

Skills:
Must be organized & detail oriented
Time management
Multi-tasker
Critical thinker
Leadership

 Skills:

1. consult with managerial or supervisory personnel
2. conduct training for personnel
3. prepare reports
4. answer customer or public inquiries
5. conduct or attend staff meetings
6. develop budgets
7. greet customers, guests, visitors, or passengers
8. investigate customer complaints
9. make presentations
10. plan or organize work
11. provide customer service
12. establish employee performance standards
13. evaluate information from employment interviews
14. evaluate performance of employees or contract personnel
15. hire, discharge, transfer, or promote workers
16. monitor worker performance
17. recommend personnel actions, such as promotions, transfers, and dismissals
18. develop policies, procedures, methods, or standards
19. prepare or maintain employee records
20. publicize job openings
21. maintain production or work records
22. dictate correspondence
23. select software for clerical activities
24. assign work to staff or employees
25. direct and coordinate activities of workers or staff
26. explain rules, policies or regulations
27. recommend improvements to work methods or procedures
28. resolve or assist workers to resolve work problems
29. schedule employee work hours
30. estimate product demand
31. inventory stock to ensure adequate supplies
32. purchase office equipment or furniture
33. recommend purchase or repair of furnishings or equipment
34. examine products or work to verify conformance to specifications
35. oversee work progress to verify safety or conformance to standards
36. access media advertising services
37. analyze sales activities or trends
38. develop advertising strategy
39. write advertising copy
40. prepare rental or lease agreement
41. resolve customer or public complaints
42. arrange merchandise display
43. conduct sales presentations
44. order or purchase supplies, materials, or equipment
45. oversee sales programs
46. sell merchandise
47. use knowledge of written communication in sales work
48. requisition stock, materials, supplies or equipment

Minimum Education Required: High School Diploma or Equivalent

To apply for this position, please visit the CareerSource Heartland center nearest you.