Job Description:

Hours of operation: Monday - Friday, 9:00 am - 6:30 pm and Saturday 9:00 am - 4:00 pm.

REQUIREMENTS:

Customer service skills necessary, job involves a lot of public contact
Due to nature of job persons who speak English and Spanish preferred but not required

Job duties include but are not limited to:

• Receive payment by cash, check, credit cards, vouchers, or automatic debits.
• Issue receipts, refunds, credits, or change due to customers.
• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
• Greet customers entering establishments.
• Maintain clean and orderly checkout areas.
• Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
• Issue trading stamps, and redeem food stamps and coupons.
• Resolve customer complaints.
• Answer customers' questions, and provide information on procedures or policies..
• Weigh items sold by weight in order to determine prices.
• Calculate total payments received during a time period, and reconcile this with total sales.
• Compute and record totals of transactions.
• Sell tickets and other items to customers.
• Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.
• Sort, count, and wrap currency and coins.
• Process merchandise returns and exchanges.
• Request information or assistance using paging systems.
• Stock shelves, and mark prices on shelves and items.
• Post charges against guests' or patients' accounts.
• Able to answer a multi-line phone system
• Intermediate level of computer experience.
• Job requires standing for long periods of time.

Skills:

• 1. operate business machines
• 2. prepare bank deposits
• 3. authorize credit charges
• 4. monitor currency, coin, or checks in cash drawer
• 5. compute financial data
• 6. answer customer or public inquiries
• 7. calculate monetary exchange
• 8. greet customers, guests, visitors, or passengers
• 9. maintain records, reports, or files
• 10. provide customer service
• 11. stock or organize goods
• 12. use cash registers
• 13. use computers to enter, access or retrieve data
• 14. fill money changers in vending machines
• 15. operate scanner
• 16. assign work to staff or employees
• 17. monitor operations to verify conformance to standards
• 18. resolve customer or public complaints
• 19. balance cash register
• 20. price merchandise
• 21. process returned merchandise
• 22. receive or disburse cash related to payments received
• 23. sell products or services
• 24. wrap products
• 25. measure, weigh, or count products or materials

Minimum Education Required: High School Diploma or Equivalent

To apply for this position, please visit the CareerSource Heartland center nearest you.