Report Fraud or Abuse

If you have a question or concern, please write a letter to the attention of CareerSource Heartland President/CEO, Donna Doubleday. CareerSource Heartland Donna Doubleday, President/CEO 5901 US Hwy 27 South, Suite 1 Sebring, FL 33870


If, as a participant in CareerSource Heartland programs, you feel that your rights have been violated due to an act of discrimination based on race, color, religion, sex, pregnancy, sexual orientation, gender identity, political affiliation, national origin, disability, age, marital status, citizenship, status as a WIOA, TAA, TANF/WT, or SNAP participant, you may file a complaint directly with any of the three (3) offices listed below:

File a Complaint Directly

Department of Economic Opportunity

The Office for Civil Rights
Caldwell Building – MSC 150
107 East Madison Street
Tallahassee, FL 32399-4129
Phone: (850) 921-3205
Fax: (850) 921-3122
TTY/TDD (Florida Relay Service): 711

U.S. Department of Labor

Civil Rights Center
200 Constitution Avenue NW
Room N-4123
Washington, D.C. 20210
Phone: (202) 693-6500
Fax: (202) 693-6505
TTY (202) 693-6515

CareerSource Heartland

Equal Opportunity Officer
5901 US Highway 27 S
Suite 1
Sebring, FL 33870
Phone: (863) 385-3672
Fax: (863) 382-4237
TTY/TDD (Florida Relay Service): 711

“We highly recommend using the CareerSource Heartland for any hiring events.”


Teresa Aviles
SEB Administrative Coordinator
GulfCoast Supply & Manufacturing

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Teresa Aviles
Gulf Coast

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“… I appreciate all the help from you (CareerSource Heartland) in a time when there was no hope…CareerSource Heartland drove in and fixed it like a superhero!  Thank you for all the hard work… This job fair hit big – our companies in Texas and Florida have been calls all morning asking me how did I make this happen?!  Even though I would like to take credit, it was all the work of our local career center.   I advised them to reach out to their community CareerSources, it is very much worth it. See you all very soon and thank you!”

Sincerely ,  Myesha Smith, Manager, Florida Pop, LLC, DBA Popeyes Chicken

Myesha Smith (Popeyes)
Popeyes Chicken

Anything I do say about the Career Source Heartland in Okeechobee will be very downplayed to the actual experience we encountered. Not only were they exceptional in helping us achieve our results for talented associates, but they were also well organized and on top of everything. Although I felt like I may be a burden they really went the extra mile to make me feel like part of their family and allowed me and my team to be ourselves and work closely together to make sure we were all very comfortable. Nothing I do or can say about them will ever amount to the wonderful experience I have had and will continue to have moving forward. They are the greatest resource in helping find you qualified candidates. With this being another store opening/market opening for me, this has by far been the easiest in terms of finding a staff. They help reduce the stress one may find when trying to find candidates to interview. I could keep going on how wonderful and great they were but it’s an experience and a great resource every business should try, they won’t regret it!!!!


Thank You

Andrew Stephens
TGM Okeechobee FL

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CareerSource Heartland helped me, I know that they can help you…