FAQ
1. How can CareerSource Heartland help me find a job?
CareerSource Heartland: We can help you take practical steps toward employment, including job searching, resume development, Employ Florida registration, career guidance, workshops, and connections to local employment opportunities. Our goal is to help you become confident and prepared for your next opportunity.
2. Can someone help me improve my resume?
CareerSource Heartland: Absolutely. Our career staff can help you strengthen your resume, organize your experience and present your skills in a way that better communicates your qualifications to employers.
3. Do I have to figure everything out on my own?
CareerSource Heartland: No. If you’re unsure where to start, our team can help you identify the appropriate resources and next steps. We can assist with job searching, career planning, training information and employment resources.
4. Does CareerSource Heartland help people who need new skills?
CareerSource Heartland: Yes. We offer information about career training opportunities and potential scholarships. Funding for training may be available through and Workforce Innovation and Opportunity Act (WIOA) services for eligible individuals. Job Training can help qualified job seekers build skills for in-demand career paths.
5. What if I don’t have a computer or reliable internet access?
CareerSource Heartland: Our Resource Room provides computers and internet access along with other employment-related resources for work-related activities. We want access to technology to be one less barrier standing between you and your next employment opportunity.
6. Can veterans receive specialized employment assistance?
CareerSource Heartland: Yes. Veterans receive priority of service and can access employment counseling, job-search assistance, career planning, workshops, labor-market information and other resources through our centers.
7. Does CareerSource Heartland work with employers too?
CareerSource Heartland: Yes. We help employers with recruiting, job postings, workforce development, and training-related programs. If your business is hiring or looking to strengthen your workforce, our business services team can help identify available resources.
8. Why should I visit the Career Center?
CareerSource Heartland: You don’t have to navigate your job search alone. Our Career Centers provide local, in-person access to employment resources, career guidance, technology, training information and knowledgeable workforce professionals.
9. What should I expect when I first visit CareerSource Heartland?
CareerSource Heartland: We’ll start by understanding what you’re trying to accomplish—whether that’s finding work, improving your resume, exploring training or learning about available employment resources. From there, we’ll help identify the appropriate next steps and resources.
10. What should I bring with me for job-search assistance?
CareerSource Heartland: Bring your current resume if you have one, along with information about your recent work history, skills, certifications and the types of positions you’re seeking. If you don’t already have a resume, that’s okay—we can help you get started.
11. What if I’m not sure which career or job is right for me?
CareerSource Heartland: That’s exactly the kind of situation where career guidance can help. We can discuss your experience and goals, review employment opportunities and connect you with resources that can help you make an informed career decision.
12. Does getting training assistance happen immediately?
CareerSource Heartland: Some training programs have eligibility requirements and an orientation or application process. We’ll explain the applicable steps and help you understand what information or documentation is needed.
13. What if I need help with an online application?
CareerSource Heartland: Our centers provide computers and employment resources, and our staff can help you understand available job-search resources and the steps involved in using them.
14. What if I’m having difficulty finding the right job?
CareerSource Heartland: Tell us what you’ve tried and what type of work you’re looking for. We can help you reassess your job-search approach, review your resume, identify additional opportunities and explore training or other workforce resources that may strengthen your options.
15. How does CareerSource Heartland help employers find qualified candidates?
CareerSource Heartland: Employers can use our workforce services for job postings, hiring events, recruitment assistance, and workforce-development programs. We can also discuss available training resources that may support hiring and employee development.
16. What if I need help but don’t know which CareerSource program applies to me?
CareerSource Heartland: Start by contacting or visiting your local CareerSource Heartland Center. Our team will review your situation and guide you through the appropriate employment, training or workforce resource rather than expecting you to navigate every program on your own.

